Expedio AI agents work your Odoo modules under human supervision — approving what matters, undoing what doesn't. Each one has a name, a role, and a supervisor. None of them go rogue.
Closed ticket #4821 — customer confirmed the fix worked.
AutoDrafted a reply to ticket #4822, waiting on your approval.
Needs approvalEscalated ticket #4809 to billing, flagged as a refund request.
Needs approvalClosed ticket #4795.
Undo availableMeet the team
One AI employee per department, all supervised the same way. Helpdesk already runs its own queue — the rest assist the team today, on their way to running solo.
Helpdesk
Live nowResolves tickets, drafts replies, and escalates edge cases — supervised the whole way.
CRM
AssistingSurfaces account context, renewal risk, and the right owner for any agent that needs it.
Sales
AssistingPulls quotes, pricing, and delivery status into the conversation the moment it's needed.
Projects
AssistingFlags overdue and blocked tasks, and reassigns or reschedules them once another agent calls it in.
Accounting
AssistingTracks invoice aging and payment state, and can post drafts or credit notes with approval.
Purchase
Coming soonReads PO status, vendor history, and pending approvals — built and on its way to going live.
How each department gets built
Same three stages for every department: read the data, assist other agents, then act on its own.
- Stage 1
Reads the data
Understands the records well enough to answer questions. No actions yet.
Purchase
- Stage 2
Assists other agents
Surfaces what it knows the moment another agent calls on it — today that's mostly Helpdesk, since it's the furthest along.
CRM, Sales, Projects, Accounting
- Stage 3
Acts on its own
Runs independently, triaging and resolving its own queue — supervised the same way as every action.
Helpdesk
How supervised autonomy works
Odoo Employees act fast, but never alone.
Some decisions always come back to you
Refunds, apologies, and telling a customer they've been escalated always need your sign-off. That's hard-coded — no setting turns it off.
Every action has an undo
Like Gmail's undo send, but for a whole team's work. If something's wrong, one click reverses it.
A second AI reviews the work
Every customer-facing action is checked by a second AI judge and a confidence score before it ships.
Trust is earned, not assumed
An action only becomes autonomous after clearing real performance data. If quality slips, it's demoted automatically — no one has to notice.
Built to be trusted, not just tried
Safety lives in the system, not a policy document.
100%
of customer-facing actions get a second AI review before they ship.
10%
of completed actions are spot-checked by a human after the fact.
Auto
demotion the moment quality regresses — no one has to notice and step in.
Ready to hire your first Odoo employee?
Book a demo and see Helpdesk handle a real ticket queue — live, supervised, undoable.
Book a demo